Support

Questions, a score that looks wrong, or a product we couldn’t find: email madison@syncdbymadison.com. Include the product name and barcode, and whether you used the app or ChatGPT. We answer within two business days.

SYNC’D in ChatGPT

Ask ChatGPT about a product, a barcode or a label photo with SYNC’D connected. It can score a product, compare a few, find cleaner swaps or picks, and check FDA and CPSC recalls. A score from a product name alone is marked as an estimate; a barcode or a label photo gives the full score. Scores follow the published method.

What SYNC’D doesn’t do

SYNC’D gives general product information. It isn’t medical or allergy advice, and it doesn’t sell products. Recall checks cover U.S. regulators.

Your data

See the privacy policy. To delete app data, use Profile in the app or email us.